Error messages
Error message: Invalid or empty access token.
{
"errors": [
{
"message": "Invalid or empty access token.",
"category": "authError"
}
]
}Solution
Missing access token: Make sure the authorization token has been inserted in the header in the correct format.
Error message: Access token expired.
{
"errors": [
{
"message": "Access token expired.",
"category": "expired"
}
]
}
Solution
Expired access token: In the API section in the system, make sure that the token is valid. For an OAuth2 token, request a token refresh.
Error message: Request to an unknown or unavailable platform.
{
"errors":[
{
"message":"Request to an unknown or unavailable platform.",
"category":"client"
}
]
}
Solution
Invalid access token: Make sure the authorization token has been inserted in the header in the correct format. The token is inserted in the header but is not valid.