Error messages


 Error message: Invalid or empty access token.

 

{ "errors": [ { "message": "Invalid or empty access token.", "category": "authError" } ] }

 Solution

Missing access token: Make sure the authorization token has been inserted in the header in the correct format.


Error message: Access token expired.

{ "errors": [ { "message": "Access token expired.", "category": "expired" } ] }

 

 Solution

Expired access token: In the API section in the system, make sure that the token is valid. For an OAuth2 token, request a token refresh.


Error message: Request to an unknown or unavailable platform.

{ "errors":[ { "message":"Request to an unknown or unavailable platform.", "category":"client" } ] }

 

 Solution

Invalid access token: Make sure the authorization token has been inserted in the header in the correct format. The token is inserted in the header but is not valid.

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